Live Chat

Website owners can integrate live chat functionality that enables visitors to communicate instantly with customer support representatives through an embedded interface. This direct communication channel makes it easier for users to get help while browsing the site. To handle common inquiries more efficiently and minimize response times, many live chat providers now include AI chatbots that can automatically respond to frequently asked questions, reducing the workload on human support staff.

Managed Kubernetes

A managed Kubernetes service offers a pre-configured environment for running Kubernetes, a system that automates the deployment and management of containerized applications. While Kubernetes is open-source software maintained by the Cloud Native Computing Foundation and originally created by Google, managed services handle the complex setup and maintenance tasks for users.

Managed DNS

A managed DNS provider operates authoritative servers that maintain DNS records for specific domains. Unlike public DNS resolvers that handle general domain lookups, these specialized servers store and manage DNS information only for their assigned domains. When users access a website, their computers first contact a public DNS resolver, which then queries the appropriate authoritative DNS server to find the correct IP address. While domain registrars typically include basic DNS management with domain purchases, dedicated managed DNS providers offer more sophisticated services that work with domains from any registrar. These providers include advanced features such as automatic failover and location-based DNS routing, and can manage domains registered through different companies.